Frequently Asked Questions

Tchicas is an Australian online store specialising in Brazilian curly hair products. We offer a curated selection of high-quality shampoos, conditioners, leave-ins and styling products for curly, coily and wavy hair. All our stock is based in Australia, so you can enjoy faster delivery without international shipping delays.

While our main focus is curly, coily and wavy hair, many of our products are suitable for anyone looking for gentle, sulphate-free and nourishing haircare.

Simply browse our online shop, add your favourite products to the cart, and proceed to checkout. We accept major credit/debit cards, PayPal and other secure payment methods.

Yes! We deliver to all states and territories in Australia.

Yes. All products at Tchicas are free from harsh sulphates. Many are also silicone-free, paraben-free, vegan and cruelty-free — each product page lists full details.

Absolutely! We have a wide range of products suitable for the Curly Girl Method (CGM), Low Poo and No Poo routines. Each product description clearly states its compatibility.

For hygiene reasons, we only accept returns of unopened and unused products within 14 days of purchase. Please see our full Returns Policy for details.